
State Farm® Insurance Agent Amanda Hagood
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brad Stikeleather
April 30, 2025
"Please do yourself a favor and RUN to see them. Rodney was amazing! The fact that they have local people that are in office to address concerns is one of the many reasons that I chose State Farm. They are saving me hundreds with the same coverage that I had with another carrier. Please call them and tell them I sent you!"
Samantha W
April 29, 2025
"Dealing with this State Farm team has been an absolute pleasure. They are always so kind and helpful with answering any questions about our policy with making changes and guidance with our relocation ."
"Thank you so much for your kind words, Samantha W! We're thrilled to hear that our team has been helpful during your relocation. Your satisfaction means everything to us!"
Andy Willett
April 29, 2025
"Very friendly, knowledgeable and courteous."
"Thank you, Andy Willett! We're thrilled to hear you found our team friendly, knowledgeable, and courteous. Your kind words mean a lot to us!"
Patricia Evans
April 17, 2025
"Amanda Havood - State Farm Insurance service. They are very professional, along with being personal at the same time! Enjoyed working with them tremendously!"
"Thank you, Patricia, for your wonderful feedback! We're thrilled to hear that you enjoyed working with us and found our service both professional and personal. We appreciate your support!"
Shiv Sankaranarayanan
April 16, 2025
"Amanda and Megan did a fantastic job welcoming me to State Farm and assisted me in a timely manner with a new policy when my go-to provider was less than helpful. Looking forward to more business with State Farm. Update: Dealing with the frustration of a rate increase due to a NC SDIP draconic and archaic policy had me in the red; 10 mins on the call with Rae and I was feeling so much better and understood that they were on my side, even if the laws currently weren't. Amanda's team should clone an army of Rae's and deploy them to the healthcare industry and we'd be so much better off."
"Hi Shiv! I am thrilled you are happy with our service. We are here for you when you need us. Thank you for the review, it is much appreciated. "
Linda Boney
April 15, 2025
"Agent was knowledgeable and was able to provide an accurate homeowners quote and policy quickly."
"Thank you for the kind words Linda. We are happy our team was able to help you in such a professional manner. Thank you for choosing our agency."
Maria Johnson
March 15, 2025
"The customer service is amazing and everyone goes out of their way to ensure that questions are answered in a timely manner. This is a great choice for agents. Five stars for sure!"
"Thank you for the kind words, Maria. We are so glad our team was assist you. Thank you for choosing our agency."
Dyeann Sant
March 6, 2025
"I had the pleasure of speaking with Andrea from State Farm today. She had been trying to reach me regarding an update to a policy, and despite playing a bit of phone tag, she remained steadfast. When we finally connected, her exceptional customer service truly stood out—by far the best I’ve ever experienced. Thank you, State Farm, for always having such wonderful employees. Amanda, Congratulations on leading such a great team. And Andrea, you knocked it out of the park—I sincerely appreciate it! Fran H. was exceptional. Thank you for having such an outstanding representative on your team. We fully support your office and wouldn't consider going elsewhere. Like a good neighbor, State Farm is here. Amanda, thank you for having Fran in your office. She is truly an asset."
"Rosalinda, your feedback is truly appreciated! I'm thrilled that Fran provided exceptional service and solidified your loyalty with her professionalism and expertise. We're grateful to have Fran on our team and look forward to assisting you with all your insurance needs in the future! Amanda Hagood - State Farm Insurance Agent, Raleigh, NC"
harshil parmar
February 21, 2025
"I am taking my time to write about the wonderful experience of buying a car insurance at State Farm. And it was delivered by very knowledgeable and humble person Kim Ward. Before talking with her I have talked with 3 well known companies but I felt the difference the way she welcomed us at State Farm. And she has provided thorough details about the policy. She remains humble and very helpful during the entire process. I would like to give her special kudos for providing great service of buying car insurance. She understood our situation and conditions very well and guided us in respectful manner. I would strongly recommend to give a call to Kim ward and discuss about your car insurance quote before you purchase any policy from any insurance company."
"Thank you for the kind words, Harshil. We are so glad our team could assist you. Thank you for choosing our agency."
Simon Hirsch
February 21, 2025
"Tripled my policy from the quote we agreed on and made me pay the difference for 2 months that I had already been using the quoted rate even though it was their mistake."
"UPDATE: Thanks for getting more info on why the review. Getting all the correct information we need during the quoting process conversation helps insurance companies rate policies correctly at time of quote. For example, if at any time, underwriting finds missing information not disclosed such as accidents, tickets, household exposures, etc. then ratings will change the premium amount. Please refer to the NC Dept of Insurance website on how all of that works according to the NC State Regulation. We would be able to better help you if you allowed us to speak to you. Google reviews & text are not the ideal way to communicate. To keep review facts accurate, it did increase for reason, but it did NOT triple nor double. FIRST RESPONSE: Simon, we just tried to contact you to help. I see back in August you had a concern on your rate, and we tried to speak with you to assist but you would only text us, which is perfectly fine and helps with my notes. I see we were able to explain your situation and answer your questions. Please know that we do not set rates here at the Agency level. You stated you would look for another carrier and we informed you that if you do, you would need to call the office so we can take care of that for you. I also see we even reached back out to you a few days later to see if you got insurance somewhere else to avoid any issues for you, which I feel was very good customer care. Here we are 6 months later with a 1-star review, which again this local office does not set rates, but we did answer your questions via text back in August and follow up. I am texting you a note from our office so we can help you, so please be sure to respond back to us. "
Pacheco Ramos
February 13, 2025
"Great Customer Service! Definitely recommend her for your Auto Insurance !"
"Thank you for the kind words, Pacheco, and thank you for choosing our agency."
Tamara Goodman
February 11, 2025
"Heather and I finally were able to talk at THE PERFECT TIME. She was professional, easy to talk to, and gave me exactly the insurance I was looking for…and turned out some insurance I had found to be a challenge to locate. If you need insurance this is definitely the person who will make life easier for you. Thanks again Heather!!"
"Thank you for the kind words, Tamara. We are so glad our team was able to provide such a exceptional experience for you. Thank you for choosing our agency."
Ash
February 7, 2025
"If you need insurance and are unsure of where to look, look here!!! I switched over car insurance when I moved from PA to NC. Amanda has been so helpful in not only helping me find the coverage best for me, but also in seeing every issue through that I’ve encountered along the way and quickly responds to those issues. She truly cares about her customers and it shows. And she’s an awesome human even aside from the business. She got me the best coverage to fit my needs and she is always willing to go the extra mile. 💗"
"Thanks for your kind words! I am so glad we were able to get this taken care for you. We are definitely NOT a 800-don’t care company and always want to help, whether insurance related or not. You are a joy to work with. Thank you "
Gerald Reynolds
February 1, 2025
"Kim is great. Got me way better coverage on more than just auto for just about what I was paying. Well worth it"
"Thank you for your wonderful feedback! We're so glad to hear that Kim was able to get you better coverage across multiple policies while keeping your costs affordable. She truly goes above and beyond for our customers! We appreciate your trust in us and look forward to serving you for years to come!""
Tanner Tovey
January 29, 2025
"Great experience working with Amanda and Kim, professional and quick!"
"Thank you for the kind words! We're thrilled to hear Amanda and Kim provided you with professional and quick service. We’re always here to help!"
Delmar Gullett
January 24, 2025
"Amanda was very professional and courteous and she really helped me with my insurance needs. I would highly recommend Amanda Hagood!!"
"Thank you for your wonderful review! We're thrilled to hear Amanda provided professional, courteous service and was able to assist you with your insurance needs. Your recommendation means so much to us, and we’re always here to help!"
Shon White
January 22, 2025
"I love how personable this agency is with its customers. They do everything they can to give you the best service & rates possible. Great agency!!!!"
"We're thrilled to hear that you love how personable our team is and that we could provide you with great service and rates. Your satisfaction is our top priority, and we’re grateful for the opportunity to serve you. Please don’t hesitate to reach out if there’s anything else we can do for you"
Donald Crockett
January 17, 2025
"I want to brag about how great my experience has been with this insurance company. I've had several companies in my life but nothing like this insurance company. They've met all of my insurance needs and I can actually text them and their responses are quick. They're always nice and very considerate of my requests. I know I may get on their nerves from time to time but they never fall short of answering my questions. I consider them the G.O.A.T (greatest of all time) when it comes to insurance."
"Thank you so much for your amazing review! We're absolutely thrilled to hear that you've had such a positive experience with us. Meeting your insurance needs and providing quick, considerate service is exactly what we strive for every day. And trust us—you never get on our nerves! We're always happy to answer your questions and make sure you feel confident about your coverage. Being called the G.O.A.T. of insurance truly made our day. Thank you for trusting us with your insurance—we're here whenever you need us! 🐐😊"
Nyisha Barringer
January 17, 2025
"Brandon did an excellent job helping me get my insurance situated. he was very polite, professional, and helpful. I couldn’t have asked for a smoother transition than I had. Keep up the great work."
"Thank you for sharing your experience! We're so glad to hear that Brandon provided excellent service and made your transition smooth and hassle-free. He takes great pride in being polite, professional, and helpful, and it’s wonderful to see his efforts recognized. We appreciate your kind words and look forward to continuing to serve you! 😊"
Billie Wiley
January 13, 2025
"I recommend this State Farm agency Went to buy a car in minutes I was on the road to DMV Thank you Brandon for the quick service Billie Wiley"
"Hi Billie, Thank you so much for your recommendation and for sharing your experience! We're thrilled to hear that Brandon was able to provide quick and efficient service to get you on the road in no time. Your satisfaction is our top priority, and we're always here to help whenever you need us. Enjoy your new car, and let us know if there's anything else we can assist you with!"
Lacey Nohe
January 11, 2025
"I don’t normally post reviews but felt like I needed to due to the outstanding job Ms. Hagood’s and her team has done. I’ve been with State Farm since I was a teenager/young driver. My agent who I’ve been with for a long time passed away. I was given an agent closest to me but I didn’t choose this person. Unfortunately, this agent was inattentive, not personable, and unreachable when trying to ask questions or needed help. I then started to do my own research and saw the many outstanding reviews from Ms. Hagood’s office. I decided to switch over to her and the transition was 10/10. I spoke to Brandon and he was amazing. He took his time to find out what policy/plan worked best for me. I highly recommend this team."
"Thank you for taking the time to share your experience, especially since you don’t usually post reviews—it means so much to us! We're deeply sorry for the challenges you faced after your previous agent passed away, but we’re honored you chose to place your trust in Amanda Hagood -State Farm Insurance Agent and our team. Brandon will be thrilled to know he made your transition smooth and helped you find the best plan for your needs. We’re committed to being attentive, personable, and always available to support you. Your recommendation is truly appreciated, and we look forward to continuing to serve you with the exceptional care you deserve. Please don’t hesitate to reach out if you ever need anything!"
Anna Blische
January 6, 2025
"Kim was a great person she handled all I needed I am honored to talk to her"
"Thank you so much for your kind words! We’re thrilled to hear that Kim provided such excellent service and took care of all your needs. She truly values building meaningful connections with our customers, and your appreciation means the world to her and our team. We’re honored to have you as a valued customer and look forward to assisting you again in the future!"
Joseph Guyer
January 2, 2025
"I’ve had a great experience with this agency over many years and that is the reason I keep sticking with any major insurance company. Rae is absolutely fantastic, beyond five stars, and again really the primary reason I don’t just go looking for the cheapest insurance out there to maybe save a few bucks."
"Thank you so much for your review and loyalty over the years! We're thrilled to hear that you've had such a positive experience with our agency. Rae truly is fantastic, and we're proud to have her on our team. It's wonderful to know that her exceptional service has made such a difference for you. We're committed to continuing to provide the level of care and support that keeps you with us. Your trust means everything to us!"
Shan S
December 21, 2024
"Incredible customer service"
"Thank you so much for your kind words! Providing incredible service is what we strive for, and we’re thrilled to know your experience reflected that. If there’s ever anything else we can help with, we’re just a call away! 😊"
Taylor Cunningham
December 21, 2024
"I have greatly appreciated working with Heather Oakes on the Amanda Hagood team! As a first-time homeowner navigating the world of home insurance, I had a million questions and wasn’t sure where to start. Heather was incredibly helpful, thorough, and patient throughout the entire process. She took the time to explain all my options in detail, making sure I fully understood what I was signing up for. Her kindness and prompt responses made what could have been an overwhelming experience so much easier. Heather truly went above and beyond to ensure I had the right coverage for my needs. If you’re looking for an agent who genuinely cares and is willing to go the extra mile, Heather is the one to call!"
"Hi Taylor - Season's Greetings! We are honored you took time to write to us about Heather. She is such a caring and knowledgeable team member, we are proud to have her on the team. We thank you for allowing us to be of service to you, and make sure you are protected when you need us. Thank you for being such a great part to our day."