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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Pebbles Skye W 4988

May 2, 2023

5  out of  5 rating by Pebbles Skye W 4988
"I was very frustrated at first transitioning from my long relationship with Allstate. My welcoming agent was Bailey D. she was quite courteous and also hilarious. I was welcome with open arms. It was a very smooth transition. I was also able to get lower rates and that made me ecstatic! Hopefully State Farm will be my new home for all my insurance needs. I received excellent service. God Bless."

Demetrius Young

April 17, 2023

5  out of  5 rating by Demetrius Young
"Miss Stokes is an awesome Insurance person. She made the process of home insurance and car insurance so very easy I am moving from Nevada to North Carolina and it's a stressful process but she really help me relieve all of that stress by just making it simple for me and I certainly appreciate her awesomeness"

GrovePark Manager

March 21, 2023

5  out of  5 rating by GrovePark Manager
"Aqira and I were playing phone tag for several weeks but she never gave up on me. We finally connected and her customer service skills made me feel like I was speaking with a family member. I enjoyed the conversation while she provided me with the best insurance rates that I've ever had in my life and that's no exaggeration. Thank you State Farm and thank you Aqira for your hard work."

Shannon

February 15, 2023

5  out of  5 rating by Shannon
"I’ve always had a great experience with Team Amanda! Rae just reached out to me proactively for a policy review, which was incredibly helpful and insightful. Amanda had done the same in previous years and found areas where I could adjust my coverage to better fit my situation. This time Rae helped me add a vehicle and made sure the underwriters knew that my full roof had been replaced recently - which will come in handy at renewal time! As always, I’m impressed by their approach to customer satisfaction and their responsiveness to email, app requests, and phone calls."

Frans-Ley Louis

February 14, 2023

5  out of  5 rating by Frans-Ley Louis
"Today I had the pleasure of talking to Aqira Stokes at Amanda Hagood's office to add a policy. She listen to our needs, asked and answered our questions to find the best plan for my family. Thank you for being kind, helpful, and attentive."

Adam Tetterton

February 10, 2023

5  out of  5 rating by Adam Tetterton
"I wanted to switch car insurance but was really dreading actually doing it. Aqira was SO HELPFUL and the process was incredibly easy, quick and most importantly-- the rate is fantastic! Best experience I've had. Thank you Aqira!"

Tiffany Bair

February 1, 2023

5  out of  5 rating by Tiffany Bair
"I have had my insurance with Amanda for many years. Amanda is a caring and professional business owner who treats her clients like family. I’ve had exemplary service and I love State Farm because they don’t discriminate against my rescue pit bulls. This is an amazing company! Thank you, Amanda!"

Lori Gillette

January 31, 2023

5  out of  5 rating by Lori Gillette
"I switched to State Farm a few years ago. From the first call to Amanda's office, to meeting in person and all of the questions I've had since everyone has been so helpful, patient and informative. I couldn't be happier with the money I have saved by switching and using the Drive Safe and Save app to save even more. I don't hesitate to call the office whenever I have a question or concern and would highly recommend Amanda Hagood to anyone!"

Linda Owens

January 30, 2023

5  out of  5 rating by Linda Owens
"Amanda Hagood and her team have handled any insurance needs in an efficient manner with quick turnaround."

Tyler Smith

January 30, 2023

5  out of  5 rating by Tyler Smith
"Rae was very helpful and quick to respond to my questions regarding my policy!"

Jennifer Nguyen

January 27, 2023

5  out of  5 rating by Jennifer Nguyen
"Everyone in Amanda's team have been very prompt and communication was very efficient. I love how easy they made things for me and always solved my issues in a timely manner."

Erin Harris

January 26, 2023

5  out of  5 rating by Erin Harris
"Nothing but pleasant experiences when calling this office! They've always been incredibly helpful and sweet. I'm moving out of state, so unfortuantely I have to switch agents, but I highly recommend this office!"

Brandee Efkovics

January 26, 2023

1  out of  5 rating by Brandee Efkovics
"Please do not use this agent. Signed up for an auto policy, and 8 days after the policy started, I was notified the policy would double. I immediately called and canceled the policy, but because it had been more than 7 days, my old insurance was not able to back date the policy. I was then charged for the 8 days of coverage based on the doubled policy! This was not just my policy but the other household auto policy we had as well that increased after the fact. It is a scam to get you trapped into a policy. I have dealt with State Farm before and have never had to deal with the issues that I have had to with Amanda and her team. She will “rest assure” you that she and her team will take “the best care” and have a plethora of experience, but that is simply not the case. Save yourself money and go elsewhere!"

Warren Burge

January 26, 2023

5  out of  5 rating by Warren Burge
"Always a pleasure to deal with Amanda’s group. They have been very patient and helpful. I was run off the road by a lady and my car totaled. Her people helped me that day and afterwards. Good group!!"

Meiah B.

January 24, 2023

5  out of  5 rating by Meiah B.
"I transferred my service from Texas to Amanda Hagood’s team. I had a great experience with the team especially Rae Thompson. She is professional, kind and provided me excellent customer service."

Jose Da Bill's mafia

January 20, 2023

5  out of  5 rating by Jose Da Bill's mafia
"I had to talk to Amanda and K C ,Amanda about life insurance I was blown away how detailed she was to help my wife and me. I was talking to K C she was so nice and helped me understand what I should get in coverage, after listening to her I was like wow I didn't think of thing s she mentioned. This is the best agency by far, very patient very caring they go the extra mile to help you."

Samuel Melhorn

January 16, 2023

5  out of  5 rating by Samuel Melhorn
"Casey was very helpful with transferring my auto insurance to NC and with setting up my renters insurance. She was also very pleasant to talk to! 10/10 service!"

Will Black

January 16, 2023

5  out of  5 rating by Will Black
"Amanda and Team have been great to worn with. The attention to detail and responsiveness have been excellent."

melvin disla

December 29, 2022

5  out of  5 rating by melvin disla
"Rae and Casey, were some of the greatest representatives I've had the opportunity to speak to, they made the Adjustment to NC seamless and explained everything concisely and patiently, which is why it made it so easy for me to pick Amanda Hagood - Statefarm as my Insurance Agents"

Ashley Hinton

November 18, 2022

5  out of  5 rating by Ashley Hinton
"Amanda Hagood and her team are the best at helping you with all your insurance needs from home/ rental to life and hospital policies. If you’re looking for insurance of any kind they can surely help you with no problem. Best in Raleigh!!!!"

April Dudash

November 11, 2022

5  out of  5 rating by April Dudash
"I just had a meeting with Rae in Amanda Hagood's office, and it was such an informative meeting! They have met with me multiple times over the years, to go over my coverages and make sure I understand each line item. I've never had that level of service and caring with any previous insurance company. I appreciate them so much."

Sean Lidstrom

October 19, 2022

5  out of  5 rating by Sean Lidstrom
"Casey is awesome! Talk to her!"

Megan Funderburk

September 23, 2022

5  out of  5 rating by Megan Funderburk
"Amanda Hagood is by far one of the most amazing agents I’ve had the pleasure of meeting and every conversation is held with a smile!!! I’m so happy that life put us on the same paths!!! You are AMAZING!!!"

Logan sloan

September 16, 2022

5  out of  5 rating by Logan sloan
"I ain't got no insurance from but imma leave 5 stars..."

Michael David

August 23, 2022

5  out of  5 rating by Michael David
"Amazing rates and the friendliest agents! We are so happy to be working with Amanda and Bobbi!"